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DirectoryThe perfect profile guide

For professionals

The perfect profile guide

Families find you here when their pet is sick or they've just said goodbye. A complete, warm profile is how they know you're the right person to call. Here's exactly what to add, why it matters, and how each piece moves you up.

No password. We email you a one-click sign-in link.

How your profile is scored

Location always comes first: families only see professionals who serve their area. When a family has a choice, a published 100-point score decides the order. Read the full rules.

40A built-out profile
30Reviews from families
20Planting memorial trees
10Staying active

Your dashboard shows your own score, what earned it, and your single best next step.

Build your profile, section by section

These are the eight sections in your editor, in order. Most people finish in about ten minutes.

1

What you do

4 points

Every service you tick puts you on that service's page, so this is how families find you in the first place. Tick everything you really offer, then mark how you deliver each one: at your location, in the family's home, or virtually.

2

Where you are, and where you serve

3 points

Location comes before everything else in our search. A family only sees professionals who can actually serve them, so an empty service area means you're invisible to people you could have helped.

If you're the only in-home euthanasia veterinarian serving a town, you're first there. Nobody from somewhere else can outrank you.

3

The essentials

18 points

This is where a family decides whether you're the one. Your short description shows in search results, and your About story is the heart of your profile.

Write it the way you'd talk to a worried family in your exam room or on the phone. Warm and specific beats polished.

4

Photos

10 points

Nobody goes live without a photo or logo, and listings with real photos get chosen more. Families are looking for a person they can trust on a very hard day.

5

Hours of operation

1 point

Tick the days you're open, or choose 24 hours, by appointment, or flexible. Families often search at night and want to know when they can reach you.

6

Payments you accept

1 point

Families like to know before they call. Tick every method you accept.

7

Details

3 points

Credentials, a personal quote, the year you started, and any honors. They're optional, and they're often what tips a family toward you.

Once you're live

The profile gets you to 40 points. These get you the other 60.

Ask families for reviews

30 points

The first few matter most: three strong reviews earn about 12 points, ten earn about 24. Send your personal review link to families you've helped. It's on your dashboard.

🏅

Add your badge and QR code

4 points

The Love, Baxter Approved badge on your website tells families you've been vetted. Your QR code links straight to your profile: print it on cards, brochures, and your front desk.

✏️

Stay active

6 points

Sign in once a season and keep your listing current. Families can tell when a profile is looked after, and so can our search.

Your biggest member benefit

Your first 50 memorial trees are free

Most businesses send a card when a client loses a pet. A card gets read once and put in a drawer. A real tree, planted in their pet's name at a verified restoration site, is still growing twenty years from now, and the certificate that names the exact spot carries your logo.

20 pointsMemorial trees are a fifth of your ranking score. Your very first tree earns 10.
45%of pet owners welcome another pet within a year of a loss. They'll need someone again.
14%changed veterinarians after a euthanasia, and 75% of them had been satisfied with the procedure. Families leave over what happens after.

Survey figures: MetLife pet owner survey, 2025.

All we need from you is the pet's name and where the certificate should go. We plant the tree, verify it, and email the certificate. No inventory, nothing to mail, nothing for your team to fulfill. Families see a simple "Plants memorial trees" mark on your profile.

Claim your 50 free trees

Already planting with us? Thank you. Every tree counts toward your 20 points. Open your tree portal

New revenue

A Petsies partnership

Custom plush replicas of a family's pet, a keepsake they hold onto forever. You introduce Petsies, they handle every order, and you earn up to 10% on each one. No inventory, no upfront cost, free marketing materials.

Become a Petsies partner

Veterinarians

$50 off the Senior Dog Veterinary Society

RACE-approved continuing education, structured senior-visit frameworks, and a community of 500+ certified professionals in 15 countries. Your LOVEBAXTER discount applies at checkout.

Claim your $50 off

More benefits are on the way. They all live on your member benefits page.

Questions we hear a lot

Is it really free?

Yes. Every listing in the directory is free, and nobody can pay to rank higher. If we ever offer paid placement, it'll be clearly labeled.

How do I sign in?

There's no password. Enter your email on the sign-in page and we'll send you a one-click link. If it doesn't arrive within a minute or two, check spam, then email support@lovebaxter.com.

How long does approval take?

A real person reviews every listing. We aim for one to two business days, and we'll email you if we need anything. For veterinary listings we verify the license first.

Do I need my own website?

No. Your profile can be your home on the web, with your own QR code that links straight to it. If you have a site, link it.

I have more than one location. What do I do?

Each location gets its own profile so families nearby can find it. From your dashboard, choose "Have a second location?" and we'll set it up under the same sign-in email.

How do I ask families for reviews?

Your dashboard has your personal review link. Send it to families you've helped. We read every review before it's published.

Stuck on anything?

Email support@lovebaxter.com and a real person will help.